Store access
Questions about creating stores, store limits, subscription access, or owner setup.
Support
Kornero Support
Need help with early access, store setup, POS support, or app questions? The Kornero team can help you get started.
Contact support
Send a support request directly from this page. We will reply from contact@getkornero.com.
Current POS support
- Verifone: ready now
- More POS systems: coming soon
If your POS system is not listed, send us the system name so we can review future support.
Early access
Kornero access is currently managed by request. Owners can tell us which POS system they use and how many stores they need to add. Store access can be controlled from the server and increased based on the owner’s subscription.
You can request access from the Early Access form on the homepage.
What to include when contacting support
- Your name and email
- Business or store name
- POS system name
- Number of stores
- Device type and operating system if you are reporting an app issue
- A clear description of the issue or request
Common topics
POS configuration
Questions about supported POS systems, departments, taxes, and export workflows.
Product setup
Questions about scanning UPCs, product names, prices, Catalog Workshop, or Active Floor.
Inventory and reports
Questions about counting sections, Daily Report setup, submitted reports, or review flows.
Response time
Kornero is currently in development and early access. We try to respond as soon as possible, but response times may vary while the platform is being built.